FAQs

Frequently Asked Questions

Questions from people standing on the edge of doing something different.

Every OtherSide hat is shaped, burned, stitched and finished by hand. No factories. No mass production. Just one person (me) in a workshop trying to make something worth keeping.

Each hat is made by hand using premium felt, leather, and materials selected for durability, structure, and long-term wear.

They’re built to last, not to be replaced.

But an OtherSide hat is also more than construction. It represents a decision to live differently. To stop minimising yourself for comfort, approval, or expectation.

It’s a combination of craftsmanship and intention. Something made to be worn, and something made to mean something.

Absolutely. Colour, brim shape, crown shape, distressing, burns, stitching, bands and personal details can all be customised. If you've got a strange idea, I'm probably interested.

Honestly? Probably. Most people don't lack style. They lack permission.

OtherSide exists for the people tired of shrinking themselves because they're worried about what strangers might think.

Usually a few weeks depending on workload, materials and how many times I reshape the brim while questioning my entire existence and beating my head against the wall.

Each hat is made individually, not pulled from warehouse shelves.

Expect 2-4 weeks, although when you place an order I'll be in contact and give you a better idea.

No stress. I'll help guide you through measuring your head properly before production begins. I use CMs because yay the metric system.

Humans achieved moon landings, we can figure out your hat size.

At the moment no, mainly because of the cost of shipping internationally, but flick me an email if thats someone you're actually serious about and we can figure out costs together.

OtherSide isn't really about hats.

The hats are just physical reminders to stop half assing life. This brand is built around courage, reinvention, risk, travel, creativity and becoming more of yourself.

The hat just happens to come along for the ride.

We are just here for the stories and usually the best stories come from the bravery and conviction you get from wearing the hat in the first place.

Definitely. Some of the best hats start with messages that sound slightly unhinged. Honestly, try me.

Yes.